Read and print your invoices
العربيةFind an invoice, understand its amount and status, and open a printable copy.
Invoices help you reconcile what you paid for Exelza and give support a clear reference when you have a billing question. Read the invoice together with your subscription status; each answers a different question.
The invoice list
Open Invoices or the invoices table in Profile's Billing tab. Each row shows the invoice number, issue date, amount with currency, status, and a Print action. Use the date and amount to find the purchase you are checking.
Paid, Pending, and Overdue describe the invoice status displayed by the site. They do not describe a stock trade or a trading-account balance. If the list is empty, it means no invoices are displayed for this account; it does not explain the result of every bank attempt.
Open and print an invoice
Choose Print on the correct row to open its details in a new tab. Review the customer details, item description, totals, and any discount shown. Check the invoice currency instead of assuming it matches your current language setting.
Use your browser's print command. If your browser offers Save as PDF, you can save a copy from that print dialog. Keep invoices somewhere private.
If an amount or status looks wrong
Compare the invoice with the selected plan and its duration, including any discount or change adjustment. Do not compare an annual total with a monthly equivalent.
For an unresolved difference, send support the invoice number and a description of what you expected. Avoid sending full payment-card information. Check the subscription card separately if the issue is access to a tool.
Page components explained
Invoice list
Open the relevant invoice and check its date, amount, currency and status. A listed invoice is not by itself proof that a payment succeeded.
Invoice details
Match this invoice to the subscription and payment you are checking. Use your browser's print command if you need a paper copy or its Save as PDF option when available.
Language
Use the flag to switch the interface language. Check the currency shown on subscription and payment pages after changing language; trading symbols keep their original spelling.
Light and dark mode
Choose the appearance that makes text and chart details comfortable to read. Changing the theme affects the display, not the underlying data or signals.
Page layout
Use this control to change the available page layout. It changes how much space the interface uses, not the meaning of the displayed values.
Fullscreen
In the signed-in app, expand the site to gain more room for charts and tables. Use the control again or Escape to leave browser fullscreen.
Notification bell
Review recent notifications and their timestamps here. The badge counts unread notifications; it is not a count of unreviewed trading opportunities. Delivery channels and rules are managed in alert subscriptions.
Account menu
Open account settings, subscription details and other personal links here. Use sign out when you finish on a shared device.